--- title: "About LocksmithBro — LocksmithBro" description: "An independent consumer-protection and product-information site covering locksmith services and physical security hardware in the US. Not a locksmith, no disp" canonical: https://locksmithbro.shop/about/ note: "Canonical and hreflang point at the HTML. This mirror is for machine readers." --- # About LocksmithBro Written by [The LocksmithBro editorial desk](https://locksmithbro.shop/authors/editorial-desk/) Last reviewed 2026-08-17 LocksmithBro is an independent consumer-protection and product-information site covering locksmith services and physical security hardware in the United States. We are not a locksmith. We do not perform locksmith work, we do not dispatch anyone, and we do not sell leads to anybody who does. There is no phone number anywhere on this site, and that is deliberate: the whole argument here is that you should not call the first number you see. ## Why this site exists Locksmith search is one of the most thoroughly scammed categories on the internet. The pattern is documented by state consumer-protection agencies and by the industry's own trade association: listings that look local and are not, a low quote by phone, an unmarked vehicle, an unnecessary drill-out, and a bill many times the quote demanded in cash. Someone locked out at 11pm is in the worst possible position to evaluate any of it. The purpose of this site is to give that person the things a scam depends on them not having: a reference point for the price, a way to check the business, and a clear idea of what to do afterwards if it has already gone wrong. ## How we are funded Not yet at all. There is no advertising and there are no affiliate links on the site today. If display advertising or hardware affiliate links are added later, they will be disclosed, and they will never appear anywhere in the scam-protection, verification or rights sections. Monetising the pages that tell you to hang up on someone would destroy the only thing that makes them worth reading. ## What we will not publish Nothing about defeating locks. No entry techniques of any kind, no tool recommendations for them, and no links to resources that teach them. This is a permanent boundary, it is enforced automatically on every build, and it is written up in full on our scope boundary page. ## How should you use this section? Start with whichever page matches the situation you are actually in, then read the checklist once while nothing is wrong. Almost everything on this site is easier to act on before you need it. The six questions in the Verify checklist take about a minute and are considerably easier to ask from your sofa than from your doorstep at midnight, which is the moment they are designed for. Every page here names its sources and shows when each was retrieved. Where we could not confirm something — a board URL, a price range, a figure attributed to an agency — the page says so rather than guessing, and that gap is itself information about how much of the published material in this trade is worth trusting. ## What will you not find here? Anything about defeating a lock, and any reason for us to send you somewhere. We do not publish entry techniques of any kind. That is a permanent editorial boundary rather than a gap, and it is enforced against every page before it can ship. The reasoning is set out on the [scope boundary](https://locksmithbro.shop/scope-boundary/) page. We are also not a locksmith, we do not dispatch anyone, and we do not sell leads. There is no phone number anywhere on this site, and the build fails if one appears. On a site whose advice is "do not call the first number you see", that seemed like the minimum. ## How do we decide what to publish? Sources are ranked, and the ranking decides what a page is allowed to claim. Tier one is primary: the FTC, state attorneys general, state licensing boards, ADA.gov and the Access Board, NFPA, the eCFR. Tier two is the trade and standards bodies — ALOA, SAVTA, DHI, BHMA, UL, and manufacturer technical documentation. Tier three is cost aggregators and company blogs, and it is only ever used for estimates, always attributed. Locksmith company content is the dominant source of published material in this trade, and a meaningful share of it comes from the operations this site exists to warn people about. All of it is treated as tier three, and none of it is ever the source for a pricing claim, a licensing claim, or a claim about when a lock needs to be destroyed. Pages that touch law or regulation carry a further requirement: a primary government or standards source, and a dated notice saying which one and when. A page that cannot meet that does not ship. ## How current is any of this? Every page carries the date it was last reviewed, and that date is not decorative. It comes from a record of when the page's content actually changed, not from the date of the most recent build. A page that has not been edited keeps its original date rather than quietly resetting to today, because a site that claims everything was reviewed this morning is telling you nothing. The same applies to the sitemap we give search engines. Regulatory pages are the ones that move: a state repeals a licensing act, a board changes its address, an agency publishes an alert. Where we retrieved something on a specific date, the page says so, and where a link could not be confirmed we name the agency instead of publishing an address we have not tested. ## What does a fair locksmith visit actually look like? Worth describing, because most coverage of this trade only describes the bad version and leaves you with no baseline. You call. Someone answers with a business name rather than a generic greeting. They ask what the lock is, where you are, and whether you can prove you belong there — a legitimate technician will ask for identification matching the address before opening anything, and being asked is a good sign rather than an inconvenience. They quote a total, itemised, and will put it in a text message. They give an arrival window and a vehicle. The technician arrives in that vehicle, shows identification without being prompted, and confirms the price before touching the door. If the job turns out to be different from what was described, they stop and tell you what the new price would be before continuing rather than after. The work is non-destructive where that is possible, and where it is not they explain why, get your agreement, and price the replacement before starting. You get an itemised receipt with a business name on it, and you can pay by card. None of that is exotic. It is simply what a functioning trade looks like, and most locksmiths operate this way — which is the thing the scam coverage tends to obscure. Sources - Connecticut Department of Consumer Protection. Consumer Alert: Locked Out? Be Wary of Scammers Posing as Locksmith Technicians2026-07-16 - Federal Trade Commission. FTC Urges Consumers to Use Caution When Seeking a Locksmith2008-05-30 - Builders Hardware Manufacturers Association. ANSI/BHMA Standards — Product Grade Levels2026-08-17 - Nebraska Legislature. Legislative Bill 169 (2021)2021-04-07